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Booking Conditions

Booking conditions

Gourmet BOARD
Our Gourmet board includes:

  • a rich and regional breakfast buffet with a vegetable corner from 07.30 to 10.30
  • Cake selection in the afternoon (excl. drinks) from 15:00 to 16:30 p.m

  • a 5-course menu of choice plus an alpine cheese buffet for dinner from 18.30 to 20.00 


PAYMENT OPTIONS

We ask for payment in cash, with EC-card from EU-countries, Master- or VisaCard.

We don't support payments via American Express!

Please check your foreign limit in advance! Advance payments gladly to our bank account at:

Walser Raiffeisenbank
IBAN: AT65 3743 4002 0004 4040
BIC: RANJAT2B

 

ARRIVAL AND DEPARTURE

On the day of arrival the rooms are available from 3 pm - on the day of departure we ask you to vacate the rooms by 11 am. If you arrive later than 6 pm, we ask for a short notification. In case of late arrival the full room or apartment price will be charged. Via Oberstdorf (Germany) the arrival is possible toll-free. You can find more information about the arrival here.

 

RESERVATION

We confirm all reservations in writing. In case of errors in the correspondence, the price list of the current season applies. Reservations are based on the AGBH 2006, General Terms and Conditions for the Hotel Industry 2006. 

 

CANCELLATIONS

In case of cancellations as well as late arrival or early departure we have to break the loss costs. Surely you understand this. 

  • Up to 3 months before arrival there are no cancellation charges
  • 3 months to 1 month before arrival 40
  • 1 month to 1 week before arrival 70
  • from one week before arrival or in case of seduced departure 90 % of the cancellation costs

 

 

TRAVEL CANCELLATION INSURANCE

We recommend that you take out travel cancellation insurance. This offers you security in case of illness or many other things. We will gladly send you further information.

 

INFORMATION FOR PARENTS

For our smallest guests we offer our gourmet board in children's format or a selection from our popular children's menu. We are happy to provide highchairs, cribs, etc. upon request. Instead of our children's playroom, you will find even more space for family games with parents in our new Alpine Lounge. 

 

PARKING SPACES IN THE UNDERGROUND CAR PARK

We will gladly reserve a parking space for you in our underground garage (summer / winter € 10,- per night). Please book in advance, as there is only limited availability.

 

DOGS

You are welcome to bring your well-behaved dog (maximum 2 dogs per hotel room). We charge € 20,- per night, without food. We kindly ask you not to take your dog into the restaurant and wellness area.

 

PRICE INFORMATION

All prices are per person/night for a stay of 4 nights or more, including our gourmet board, plus the guest tax, currently € 3.90 per person per night (from 14 years). For bed and breakfast we deduct € 8,-per person/night. Late Check-Out € 30,- or Early Check-In € 30,- possible upon availability on request.

 

PRICES FOR CHILDREN IN PARENTS' ROOM

For your children we add the comfortable double sofa bed or the additional beds. We charge in the (parents') room or suite from two full-paying persons:

  • up to the 2nd birthday
    € 24,- with child-halfboard
  • 2nd to 6th birthday
    € 52,- with the children-halfboard
  • 6th to 12th birthday
    € 66,- with the children-halfboard
  • 12th to 16th birthday
    € 73,- with gourmet board
  • from 16th birthday
    20 % reduction on the regular overnight price with gourmet board

  

BANK DETAILS

Walser Raiffeisenbank
IBAN: AT65 3743 4002 0004 4040
BIC: RANJAT2

 

SKIPASS

We can issue your ski pass directly at the reception. You have no waiting time at the lift and can start your skiing pleasure in front of our hotel. 

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